Instant Alert Manager

Alert Manager allows you to quickly inform users of important updates and announcements. These alerts can be sent immediately, or scheduled to be dispatched at a certain time. Alert Manager utilizes Lync® to detect user presence, and delivers alerts once users are available. This allows you to delete alerts once a problem is resolved, and users who were not logged in will never be notified of the problem.

Instant Technologies has also incorporated our Email-to-IM Gateway into the latest version of Alert Manager. This allows users who are not currently on IM to send IM messages to individual users, chat rooms, or distribution lists, utilizing the presence detection of Alert Manager.

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About Instant Technologies

Instant Technologies HR Auditor Dev Team

Alert Manager Dev Team

Founded in 2002 by several former IBM employees, Instant Technologies develops social applications for the enterprise including compliance and productivity solutions for the IBM Lotus Sametime and the Microsoft UC platforms. Instant Technologies believes that enterprise IM and presence platforms represent a valuable business asset.

Our products include the first application to integrate Lotus Sametime with Microsoft Outlook (2002), a bot development and deployment platform (2003), and other Sametime and Microsoft OCS based applications. In 2005, Instant expanded the product line to include Microsoft LCS based applications and has continued to develop a variety of applications for the Microsoft LCS and OCS product platforms. Our IM archiving applications, queue manager, and persistent chat rooms are deployed across some of the leading defense and financial service organizations in the world.

Instant Technologies is a Lotus Advanced Business Partner and a Microsoft Registered Partner headquartered in Portsmouth, NH.

For more information about our product line, visit us at

Technical Requirements for Alert Manager:


  • Windows Server 2008 R2 or Windows Server 2012 (x64)
    Note: Application cannot be installed on the same server hosting Lync®
  • Microsoft IIS 6 Compatibility Management installed
  • ASP.NET server role installed
  • Windows Authentication server role installed
  • Microsoft .NET v4.5 Framework installed
  • PowerShell 3.0
  • UCMA 4.0 Runtime API
  • Lync2013 Core Components
  • Microsoft System CLR Types for SQL Server 2012
  • Microsoft SQL Server 2012 Shared Management Objects
  • Lync2013 Admin Tools


  • Active Microsoft Lync® environment with archiving to SQL Server enabled
  • SQL Server 2008 R2 or SQL Server 2012 (The application supports both SQL and Windows authentication)
  • Account credentials with access to Active Directory
Microsoft Partner Silver ISV
IBM Premier Business Partner